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iVoice
USA is a full service provider
of strategic inbound and outbound customer communications,
data collection and business process outsourcing solutions,
offering cost effective multi-channel service delivery. iVoice
USA targets its services to US Spanish Speaking population
by offering superior quality via the exclusive utilization
of highly trained, college graduates from Mexico on all client
programs. Giving iVoice USA the capacity to provide an unmatched
customer experience to the US Hispanic customer
iVoice
USA is part of the iFone group,
which is the exclusive distributor in all Latin America and
Spain of our technological partner Altigen communications.
Together, we offer the most comprehensive levels of services
available in the industry today - providing state-of-the-art
infrastructure, with complete multi-channel contact center
solutions and enabling sophisticated inbound and outbound
voice processing and online communications.
Our accelerated growth and technological
innovation attracted the attention of TechBA, the Technology
Business Accelerator. TechBa is a Mexico-US program that works
as a business accelerator, created to give support to high
level Mexican companies, to introduce their technologies and
innovations to the US and the global market. In 2006 iVoice
USA was chosen to form part of the TechBA program. By the
end of 2007, TechBA granted a recognition to iVoice
USA for its good performance within the program.
Management Team
The management team at
iVoice USA has more than 20 years of experience each
in the computer and telecommunication industry. Having been
CEO`s and Director`s of companies such as Banks and Telecommunication
carriers, these members are the one´s who helped create
the present model of technology distribution in our country.
Our management team experience includes:
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Pioneer and present
leader of VoIP Phone Systems in Mexico |
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Software development for Apple
Computer and Microsoft |
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Apple, Microsoft, Corel Draw,
Texas Instruments, among other brands |
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introduction to the Mexican
market. |
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Gold partner of MicroSoft |
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Top performers with Altigen
communications |
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